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Monte Vista Water District

Monte Vista Water District

UX & UI Design
company/organization
Monte Vista Water District
project type
UX & UI Design
year
2023
full case study
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Simplifying Water Service Setup

The Monte Vista Water District's website serves residents and businesses and offers many services online, but does not offer the option for residents to request a new water service on the website. Currently, residents need to call for such request and setting up payment.

The overall website interface presents other issues such as findability of tasks, accessibility, and confusing navigation.

What was needed?

  • Streamline user flow
  • Restructure navigation
  • Improve accessibility
  • Build form wizard

Images

Color system: tones of blue, orange, green, and grey
Logo for Monte Vista Water District
Mock-up of website on a laptop and mobile
Website navigation map
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